Terms and Conditions (Dog Grooming)

  1. General Agreement By booking an appointment with Puggles Bath and Groom, you agree to the following terms and conditions. These terms are designed to ensure the safety and well-being of your pet and the quality of our services.
  2. Appointments and Cancellations
  • Appointments must be scheduled in advance.
  • Cancellations must be made at least 24 hours before the scheduled appointment. Failure to do so may result in a cancellation fee.
  1. Health and Safety
  • All dogs must be up-to-date with vaccinations. Proof of vaccination may be required.
  • Owners must inform us of any medical conditions, allergies, flea infestation or behavioural issues their dog may have.
  • We reserve the right to refuse service to any dog that shows signs of aggression or poses a risk to our staff.
  1. Grooming Process
  • Grooming times may vary depending on the dog’s breed, size, and coat condition.
  • We will take all necessary precautions to ensure your dog’s safety and comfort during the grooming process.
  • In the event of an emergency, we will contact the owner immediately. If the owner cannot be reached, we will seek veterinary care at the owner’s expense.
  1. Payment and Fees
  • Payment is due at the time of service.
  • Additional fees may apply for services such as de-matting, flea treatments, or handling difficult dogs.
  • Prices are subject to change without notice.
  1. Liability
  • While we take every precaution to ensure the safety of your dog, Puggles Bath and Groom is not responsible for any injuries or health issues that may arise during or after grooming.
  • Owners are responsible for any damage caused by their dog to our property or staff.
  1. Personal Items
  • We are not responsible for any personal items left with your dog during the grooming session.
  1. Photography and Social Media
  • We may take photos of your dog during the grooming session for use on our website and social media. If you do not wish for your dog’s photo to be used, please inform us in advance.
  1. Agreement to Terms
  • By using our services, you agree to these terms and conditions. We reserve the right to modify these terms at any time.

Leave a Reply